OZIRA AI — Privacy Policy

Last updated: [DATE]. Template — review with your lawyer before launch.

What we collect

Account data (name, email, hashed password), subscription and payment records (via our payment partners — we do not store card or wallet PINs), usage records (which model, tokens used, timestamps), the messages and files you send to the AI, imported conversation history you choose to upload, travel listings and booking requests you create, and your Telegram ID if you link the bot.

How we use it

To run the Service: your messages are sent to AI infrastructure partners (OpenRouter and the model providers — Anthropic, OpenAI, Google) to generate answers, and may be automatically categorized for usage analytics and safety screening. We use aggregate usage data to improve the Service. We do not sell your personal data, and we do not show advertising.

Safety screening

Requests are automatically checked against our acceptable-use rules. Blocked requests are recorded (with a short excerpt) for review, repeated violations lead to suspension, and records may be disclosed where Ethiopian law requires.

Where data lives

Our servers are hosted at [HOSTING PROVIDER / LOCATION]. AI processing happens on the providers' infrastructure (typically US/EU). Payment data is processed by [Chapa / Telebirr] in Ethiopia.

Your rights

From the Account page you can export all your data or delete your account (payment records are retained in anonymized form for financial/audit obligations). Questions or requests: [support email].

Retention and security

Passwords are stored hashed (scrypt); API keys hashed (SHA-256). Data is kept while your account is active and deleted on account deletion, except where retention is legally required. Report security issues to [security email].

Changes

We will announce material changes in the app before they take effect.

Operator: [COMPANY NAME, address]. Contact: [email / Telegram]